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Contact Us

Name: Escooter Sales
Tel: 0086 158 6835 5819
Fax: 0086 573 8368 8889
Mobile: 158 6835 5819
E-mail: escooter2010@hotmail.com
Wechat: 15868355819
Skype: escooterschina
QQ: 1445155390
Skype: escooterschina QQ: 1445155390

FAQ
ECO-friendly Electric scooter and Hub Motor Import instruction:
-
VCA(EU)-EEC & COC Approval   NHTSA(USA)-DOT & EPA Approval 
VCA(UK)EU-EEC & COC Approval  dot electric scooter
HR010 HR030 HR020      all Electric scooters
If you from EU countries , you only can order models with EEC approval.
If you from USA, you only can order models with DOT approval.all EEC models have DOT approval aslo.
If you from Canada, Any models you can improt. we can limit the speed 32km/h.with pedal
Other countries , no limited!!
Speed and  Motor power can be customized to meet the Policy requirements in your countries. 
                           
 Welcome to be our Dealers ,Agents ,Distributors (can use your Logo)
                            The best quality and After-service we supply.
                            Promote our E-vehicles to your Market, that will be appreciated !! 
Allowance from your government ( rebate on taxes)® Use Lithium Battery most of Western Europe have big allowance ,51% cost maybe, to the user or importer, Exact allowance is up to local Subsidy policy.other batteries maybe have aslo.
We have more than 10 years experience in exporting
eco electric motorcycle ,electric scooter ,electric bike and we are 5 years Golden Supplier . We are selling these electric scooters and bikes at a introductory price. We strive to ensure that our products are reliable, updated. Our machines are powerful with patented motor. They are real pure electric, noise free and zero emission. These modles have a better plastic parts ,better painting,more solid,More reliable brake system with fast speed and long range than gas motorcycle
      Reasonable price , No minimum order Quantity limited !   You can start with one sample !               
 We would like to receive phone calls from our customers all over the world. You might not be able to reach us by phone or skype due to the time difference, an Email from you would be highly appreciated then. We will make a prompt reply within 24 hours. which would help us respond and serve you in a better and efficient way. 
Enjoy your tour at www.escooterschina.com and start a nice dealership with US right away!.
 
-- ORDERING --

What forms of payment do you accept?
We accept TT(Telegram Transfer). 
For sample order: quantity less than 10pcs ,10% sample fee you should pay. 
we will give the sample fee back to you ,once you order whole container next time..
For bulk order: 50% TT inadvance , the rest paid before shippment.

How about the shippment?
We can ship from our loading port to anywhere in the world.
Any detail info about shippment.
http://www.escooterschina.com/html_info/Shippment-for-electric-scooter-6.html

Is safe infomation and approval when ordering from escooterschina.com?
Any detail info about shippment.Certification :EEC DOT COC CE
http://www.escooterschina.com/e_products/?big_id=6

Can I get an exclusive right for your products in some territories?
It depends on which country you are in. We have some countries that have exclusive agents at this time. Normally, our minimum requirement for an exclusive distributorship would require ordering from us annually . 

How can I become a dealer in my area? 
If you have the ability to provide service after sales to your customers and have a good sales net work, you may apply for a dealership. Your current experience in our products or power sports sales will be advantage for you. We choose qualified and reliable companies as long term business partners. 

After payment, how long will it take to get the products delivered locally, in Europe?
For customers in the Europe, normally 35 days after your payment reached our account, you can get the products anywhere in the Europe. (15- 20 days for manufacturing, 20 - 30 days for sea shipment and delivery), for USA or Canada, 30 days to west coast, and 35-40days to east coast. 

 
How do I visit you and the factory?
You are welcomed to visit our company at your convenience. . Let us know your schedule in details in advance so we can arrange everything for you. Call Mr Gene  0086-15868355819

Why do your products have a more reasonable price compared with other models ? 
Our products are designed by professional designer,. Ours have the most reasonable design, including body, structure etc. Meantime we adopt best material in China. Thus we are able to promise 12 months guarantee. Ours have the best price/performance ratio, you can fully enjoy the quality as Good Brand and the best price from us.

How many scooters can be hold in a full 40' or 20 container?
Electric scooter and Electric motorcycle: (1500WATT) 56pcs in     40HQ  
Electric scooter and Electric motorcycle: (1500WATT) 82pcs in     40HQ   Front wheel unassemble  
Electric scooter and Electric motorcycle: (1500WATT) 24pcs in     20FL 
Electric bicycle and other smaller models: (200WATT) 200pcs in   40HQ 
Electric bicycle and other smaller models: (200WATT) 80pcs in     20FL

Can I put my brand name on your products instead of our brand name?
-Yes. Many dealers sell our products with their own brand name. We welcome OEM orders. 
 
 How about the Warranty ?
We offer a one year parts & motor and controller replacement warranty. This warranty covers factory defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event.
Our warranty is based on the defective part being sent back .
The buyer should send back to the supplier.supplier will repair it for free,but the buyer undertake the freight fee.
Actually, supplier will supply 2% amount spare parts to buyer when send container .

I had a problem at checkout. How do I know you received my order?
You'll receive e-mail confirmation immediately after your order has been placed. If you don't receive e-mail confirmation within one hour, please contact us by phone at 0086-158-6835-5819 or e-mail at escooterschina@gmail.com

-- ABOUT OUR ELECTRIC SCOOTERS, BIKES, GEAR, PARTS & ACCESSORIES -- 

 Do I have to drain my battery completely before I recharge it?
No.  The batteries that power the electric scooters and bikes we sell can be plugged in and recharged no matter the current battery level.

Does my electric scooter or bike come with a battery charger?
Yes!  Every electric scooter and bike we sell comes complete with a battery charger.

Is it safe for my child to ride your electric scooters and bikes?
Yes.  It is safe when the child is the right age and following the recommended safety precautions. 

Is it legal to ride an electric scooter or bike where I live?
The laws and regulations that govern the operation of electric scooters and bikes vary from state to state.  We recommend contacting your local law enforcement agency for the most up to date and accurate information.

Do your electric scooters and bikes require assembly?
They arrive at your door 90% assembled.  Some minor adjustments will be necessary, but the process is not complicated and should take no more than 5 or 10 minutes. 

Can you send me a printed catalog of your products?
We don't have a printed catalog to send by mail.  You can find our entire inventory online at
escooterschina.com

What's the best Electric scooter you sell?
Everyone's tastes are different. Why not check out our Electric Scooter SPECS and let us know which one you like best.

I have a question about placing an order and haven't found the answer here on your FAQ page. What do I do?
Give us a call!  We're happy to take your order by phone 24 hours a day, 7 days a week.  
We'll do our best to answer all of your questions.
Call us right now at 0086-158-6835-5819 or Email escooter2010@hotmail.com